Free Software Support Options
We are committed to providing our clients with the highest level of training and support to help ensure that they get the most from their practice management software. As practicing chiropractors, we understand how important it is that your chiropractic office is running smoothly and efficiently and offer several resources for training and support.
We offer a variety of free support options to our clients. These include online video tutorials that can be viewed directly from our website or downloaded for viewing on an iPhone or iPad. We also offer a searchable knowledgebase which contains an updated collection of articles on a variety of common questions.
Online Video Tutorials - Learn Our Software Fast!
Free One of the best ways to familiarize yourself with SOAPe Platinum Plus software is by watching the following tutorials. We recommend watching them in succession.
- Downloading and installing SOAPe Platinum Plus software
- Configuring your software - Part 1
- Configuring your software - Part 2
- Adding new patients to the EMR database
- Scheduling and managing patient visits.
- Creating chiropractic reports, daily office notes, and custom letters
- Managing your patients electronic medical records
- Backing up and restoring data
- Activating additional users
- Upgrading your software from a previous version
- Billing/Claims Module - Configuration
- Billing/Claims Module - New patient enrollment
- Billing/Claims Module - Generating claims & posting payments
- Billing/Claims Module - Dealing with cash patients
- More coming soon!
You can also download and view these video tutorials on your iPhone or iPad by clicking here. Simply extract the files and copy them to the Movies folder in iTunes.
Searchable Knowledgebase
There's a good chance that someone else has already asked a question you may have. If so, you will find the an answer in our searchable knowledgebase. We update this knowledgebase on a weekly basis so that it's always current.